WASH and Shelter MEAL Officer - North-West Syria

VACANCY REFERENCE: WASH and Shelter MEAL Officer WSMO-067

JOB SUMMARY

The MEAL officer for (Shelter/WASH) is responsible for overseeing and implementing Monitoring, Evaluation, Accountability, and Learning (MEAL) functions for shelter, WASH and other engineering-related technical aspects in any intervention to cover all aspects including but not limited to activities within shelter and water, sanitation, and hygiene (WASH) programs. This role ensures effectiveness, efficiency, and impact by systematically monitoring progress, assessing outcomes, and integrating feedback mechanisms for these activities.

This position requires a strong understanding of engineering technical aspects for civil engineering related themes associated with MEAL principles programming, and humanitarian standards. To ensure that existing systems are used properly, proactively contributes to improving and enhancing these systems when gaps or weaknesses are identified, and conduct close monitoring of the context.

The MEAL officer (Shelter/WASH) will also work closely with the Area Supervisor/Office in Charge, program team, government authorities, and partners. The MEAL officer (Shelter/WASH) will support the timely delivery of high-quality intervention and ensure accomplish the tasks and roles effectively, in a timely manner to ensure compliance with organizational, donor, and sector standards. The MEAL officer (shelter/WASH) will be based in Hama and/or Aleppo office, Northern Syria, with frequent travel to project sites, sub-offices, and other governorates as required by operational and work needs.

RESPONSIBILITIES:

Monitoring and Evaluation:

• Develop and implement robust monitoring and evaluation frameworks and activities for shelter and WASH projects, ensuring alignment with project goals and indicators.

• Regularly collect, analyze, and interpret data to track progress toward project objectives and outcomes.

• Conduct field visits to monitor program activities, assess quality, and identify challenges or areas for improvement.

• Ensure timely reporting on project performance, including preparing periodic reports and dashboards for internal and external stakeholders.

• Communicating the observations, notes, recommendations, and findings effectively, efficiently and in a timely manner through appropriate communication channel, ensure that all relevant staff mainly the line manager are informed and engaged.

Accountability:

• Coordinate with community representatives and stakeholders to promote transparency, responsiveness, and accountability within shelter and WASH interventions.

• Facilitate participatory processes for community feedback, consultations, and reviews to enhance program relevance and responsiveness.

• Establish and maintain effective feedback and complaint mechanisms for beneficiaries, ensuring their voices are heard and integrated into program decision-making.

Learning and Knowledge Management:

• Document lessons learned, case studies, and impact stories to showcase program patterns and contribute to organizational learning.

• Support the dissemination of research findings, evaluations, and assessments to inform evidence-based decision-making and program design.

• Facilitate learning sessions and knowledge-sharing events to capture best practices, lessons learned, and innovative approaches in shelter and WASH programming when required.

Capacity Building:

• Foster a culture of learning and reflection within the shelter/WASH team, encouraging staff to engage in continuous improvement and adaptive management practices.

• Mentor and coach MEAL assistants or field officers to enhance their skills in data collection, analysis, and reporting.

• Deliver technical guidance, capacity-building, and training to the related-stakeholders on engineering technical aspects as well as MEAL methodologies.

Other involvement:

• To participate in needs assessments, surveys, and other assessments in collaboration with IRW-relevant local partners, NGOs and, local authorities.

• To participate in staff meetings and to give suggestions on setting field questionnaires.

• To work in coordination with the team and other concerned parties including IRW projects’ teams to maintain regular exchange of information.

• To carry any other assigned tasks compatible with the job description when requested by the Line manager.

• Participate in core team activities.

• Represent the field office in coordination meetings and any other meetings as requested

• Providing regular feedback to the Line manager, and the country office.

• Assist in the documentation of the project meetings/workshops.

• Support in collection of project stories, reports, lessons learned, good practices, photos and case studies.

Language Skills

• Native-level proficiency in Arabic language with fluent writing, reading, and speaking skills.

• Very good proficiency in English language with strong writing, reading, and speaking skills.

Qualifications and Experience

• Master or University degree in civil engineering, water and sanitation engineering, architecture or another relevant field.

• At least 3 years relevant experience in the same field (Monitoring and Evaluation and shelter WASH sector).

• Work experience in Civil engineering particularly WASH and construction activities as well as, project management, and recovery programs.

• Demonstrated experience in developing assessment tools related to Civil engineering particularly WASH and construction (e.g. questionnaire, focus group discussions).

• Competency in the use of software like Excel, AutoCAD, 3Dmax, Kobo, Power bi.

• Strong understanding of the Logical Framework Analysis (LFA) as well as capacity to develop and analyze problem and make strategic decisions.

• Strong ability to work with team and work independently and meet tight deadlines.

• Strong interpersonal and communication skills, teamwork, flexibility, innovation and leadership skills.

• Previous experience in conflict area will be an asset

• Experience in the usage of computers and office software packages, experience in handing web-based management system.

General Skills

• Experience in working with NGOs in the same context.

• Experience in monitoring methodologies.

• Proven experience in working with participatory methodologies.

• Good understanding of humanitarian sector.

• Good oral and written reporting skills.

• Good communication skills and willingness to work in team.

• Ability to gather information and present in a report

How to apply

Application procedure:

• If you are reliable, service-minded, discreet, dedicated and a highly motivated professional, with a strong commitment to IRW’s values and beliefs, please apply by completing the application form from the following link before the closing date.

• Interested applicants that possess the personal specifications mentioned above may apply by completing the job application on the following linkbefore 22th July 2026 at 5:00 pm. before the closing date.

• Please complete all the fields in the application linkand submit it before the deadline, as any incomplete or late application will be refused.

• Submitting this application does not represent any responsibility on the organization of any kind, and the organization has the right to set standards as it deems appropriate for the job according to the information available about all applicants, and to select candidates who will attend a job interview from among the applicants by those standards.